Personalized orders typically ship from our facility in Greenville, SC within 4-8 business days. If you need something faster, we suggest choosing the RUSH Production fee at checkout.

Some orders that are placed during major sales or contain free gifts could take an additional day or two.

Filigree Jewelry has a 14 business day processing time and cannot be rushed.

Non-Personalized orders typically ship within 1 business day from our location in Greenville, SC.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment.

If you think you should have received your order by now, please Contact Us with your order number and we will be glad to look into locating the status of your order for you!